Complaint templates

Fill in your details, choose an authority, then copy or download a ready-to-send complaint. The facts about Aurum are already written in — you only add your own data and attach your own evidence.

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Your ready-to-send complaint

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Attach these to your complaint

Screenshots from YOUR Aurum account (dashboard, trade history, "Orga"/team view)
Proof of your deposits (exchange withdrawal history / wallet transactions)
The USDT/USDC wallet address(es) and transaction hashes

⚠️ This is not legal advice. Submit from your own email/accounts. Do not use "fund recovery" services — they are usually a second scam.

Report Aurum on Trustpilot

Trustpilot lets anyone report a business that regulators have actioned. It takes a minute — and it helps counter the flood of incentivized 5-star reviews. Open the official form, make the selections below, and paste the report text.

Open the Trustpilot report form ↗ Download evidence PDF ↓

Trustpilot requires at least one uploaded document — use this PDF (all regulator links, no personal data).

1

How can we help you?

→ I would like to report a company
2

What do you want to raise with us?

→ This business is operating illegally or has been actioned by a regulator
3

Domain address

→ aurum.foundation
4

Please provide as much information…

→ Paste the report text below (use Copy).

Report text — copy & paste into the last field

aurum.foundation ("Aurum Foundation" / "Aurum NEYRO" / "Aurum NeoBank") is a crypto investment scam. It is an unlicensed "AI trading" / crypto "neobank" scheme that promises fixed returns of as much as ~31% per month. On-chain evidence shows it operates as a Ponzi scheme (Schneeballsystem): earlier users are paid with later users' deposits, not from any real trading profit. It has been formally actioned by EIGHT national financial regulators and is not licensed in any jurisdiction that has examined it.

REGULATOR ACTIONS (primary sources):
- Poland — KNF — CRIMINAL referral to the Warsaw Prosecutor (11 Jun 2026): https://www.knf.gov.pl/en/CONSUMERS/Information_for_the_financial_market_consumers/Public_warnings?warningName=Aurum
- France — AMF — blacklisted (12 Jun 2026): https://www.amf-france.org/en/warnings/blacklists/crypto-currencies/aurumfoundation
- Russia — Bank of Russia (CBR) — listed as a financial pyramid (18 Jul 2025): https://cbr.ru/eng/inside/warning-list/detail/?id=39074
- Hong Kong — SFC — suspicious virtual-asset trading platform (22 Jun 2026): https://www.sfc.hk/en/alert-list/3472
- Australia — ASIC — Investor Alert List (22 Jun 2026): https://moneysmart.gov.au/check-and-report-scams/investor-alert-list
- New Zealand — FMA — public warning (14 May 2026): https://www.fma.govt.nz/library/unregistered-businesses/aurum-foundation/
- Greece — HCMC — no EU/MiCA authorisation (15 May 2026): http://www.hcmc.gr/aweb/files/warnings/files/AURUM_en.pdf
- Nigeria — SEC — not registered; Ponzi characteristics (22 Jan 2026): https://sec.gov.ng/for-investors/keep-track-of-circulars/suspected-fraudulent-activities-of-aurum-bot/

ON-CHAIN EVIDENCE: Independent analysis of its NEYRO smart contract on BNB Smart Chain (publicly verifiable on BscScan) shows the Ponzi structure — ~$83.5M deposited by ~9,900 people; ~54% of payouts ($45.5M) went to 23 wallets that never deposited a cent; only ~$119k remains; payouts are funded by new deposits, not trading. Details: https://aurum-foundation-scam.com/en/onchain/

REVIEW-INTEGRITY CONCERN: This business appears to be buying reviews at scale. Its Trustpilot profile gets a near-constant stream of new 5-star reviews — roughly one every hour — which continuously buries the negative, first-hand reports from people who lost money. Aurum also runs a multi-level referral program paying affiliates large commissions (advertised up to 80%) for recruiting depositors, so reviewers have a direct financial incentive to post 5-star ratings. This volume and hourly cadence is consistent with coordinated, paid or incentivized reviewing rather than organic feedback. Please investigate the authenticity of the recent positive reviews.

Full documented evidence, with all primary-source regulator links and the on-chain money trail: https://aurum-foundation-scam.com/en/warnings/

The report text is in English (Trustpilot’s main language) — use it as is.